Privacy Policy
Mount William Station is committed to a policy of continuous business development for the benefit of our customers, our suppliers, and our staff.
This document (Privacy Policy) outlines how Mount William Station (referred to as “we,” “our,” or “us”) will collect, utilize, and disclose information obtained from you, including through your interaction with the www.mountwilliamstation.com website (referred to as “the Site”). By accessing the Site, you are consenting to the practices outlined in this Privacy Policy. We reserve the right to modify this Privacy Policy at any time, and the updated version will be accessible on the Site. We recommend checking this Privacy Policy periodically for updates.
Privacy and personal information
We are dedicated to safeguarding the privacy of individuals’ personal information and are bound by the National Privacy Principles as outlined in the Privacy Act 1988 (Cth) (referred to as “the Act”). We will handle your personal information in compliance with the Act and this Privacy Policy. For the purposes of this Privacy Policy, personal information refers to information or opinions about an individual whose identity can be reasonably identified from the information or opinions.
Information collected by us
The type of information we gather from you is contingent on your interaction with the Site. Generally, the information we collect may include information provided by you (such as your name, address, telephone number, and email address when placing orders for products via the Site or participating in promotions), information collected from your interaction with the Site (e.g., your IP address and the sections of the Site you access), and information obtained from “cookies.” (The Site employs “cookies,” and while you can configure your Internet browser to refuse cookies or receive warnings about their use, most features of our Site will not function properly with cookies disabled. Therefore, we recommend keeping cookies enabled.) We may also collect information to comply with legal requirements.
Our use and disclosure of your information
In general, information collected from the Site and from you is used to operate the Site, fulfill product orders you place through the Site, provide information about our products, and gain insights into your preferences to enhance the Site and the services we offer. We may also disclose your personal information:
- To third parties appointed by us to perform services on our behalf and as necessary to fulfill and deliver product orders you place with us (in such cases, we will use reasonable efforts to require these third parties to maintain the confidentiality of your personal information and not use or disclose it for any other purpose than providing the requested services).
- When required or authorized by law to disclose personal information, such as to law enforcement agencies.
- With your consent.
Third-party cookie terms
By registering as a member of this site, you consent to receive occasional information about special offers that we believe you will find valuable. If you wish to stop receiving this information or change your communication preferences, please inform us through the ‘Contact Us’ page or by emailing us at [email protected].
Access to personal information
You may request access to personal information that we hold about you. We will provide access in accordance with the Act, although certain exemptions may apply. We may request suitable identification from the person seeking access.
For any questions or concerns regarding our collection, use, or disclosure of personal information, or to request access to your personal information, please contact us via email at [email protected].
Other considerations
The Site may contain links to other websites. With the exception of sites owned by us, we do not control the privacy practices or policies of sites reached through links from this Site. If you have questions about the privacy practices and policies of those sites, you should contact the companies responsible for those sites directly.
This Privacy Policy does not guarantee that we will collect or store personal information or other information related to you and your use of the Site. You are responsible for maintaining your own records regarding your use of the Site and any transactions conducted through it.
Security
Mount William Station takes every precaution to secure and protect all information from unauthorized access and modifications.
All employees are bound by company confidentiality procedures, and access to the system and network containing personal information is restricted to authorized personnel.
Queries or Privacy Policy Concerns
Any inquiries or concerns related to our privacy policy can be addressed by contacting the General Manager at:
Mount William Station, 118 Mount William Estate Rd, Willaura VIC 3379
Telephone: 0497 614 092 Email: [email protected].
As an individual, you have the right to escalate unresolved matters to the Privacy Commissioner. Details are available on the internet at www.privacy.gov.au.
Engage with Us on Social Media
Did you know that Mount William Station has active pages on Facebook, Instagram, Pinterest, and Trip Advisor? We regularly share updates from around our property on these pages, providing you with an inside look at what’s happening at Mount William Station!
We encourage our followers to join the conversations and share their own stories and experiences related to our property, our team, and our facilities. We also enjoy sharing your photos and reviews with others, so please tag us (@mountwilliamstation) wherever possible.